Privacy Policy

1. INTRODUCTION

1.1 We recommend that you read this privacy policy so that you understand our approach towards the use of your personal data.

1.2 This privacy policy governs the manner in which the estate treats your personal information collected electronically when you use this application.

1.3 AXS management and the estate respects the privacy of everyone who visits this estate and/or utilises this application and protecting your privacy is important to us, even when you are no longer on the estate. As a result, we would like to inform you regarding the way we would use your personal data.

1.4 By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy.

2. INFORMATION LOGGED

2.1 When you log in to this application, our server logs the following information provided by you, such as but not limited to:-

2.1.1 Name of estate which you are entering;

2.1.2 Resident’s name and surname;

2.1.3 Visitors name and surname;

2.1.4 Email address of visitor;

2.1.5 Phone number of visitor,

2.1.6 Vehicle make and registration number of visitor;

2.1.7 Vehicle make and registration number of resident;

2.1.8 Address of resident;

2.1.9 Email address of resident;

2.1.10 Phone number of resident;

2.1.11 Check in time of all persons entering the estate;

2.1.12 Check out time of all persons exiting the estate;

2.1.13 Security guard information;

2.1.14 Visitors list;

2.1.15 Password created by resident;

3. COLLECTION AND USE OF PERSONAL INFORMATION

3.1. Users registering on this application may be required to provide personal information.

3.2. AXS management and the estate will only process information in a manner that is adequate, relevant and not excessive.

3.3. We use your information referred to in paragraph 2 for personalisation, identification, communication and only as it enables us to carry out one or more of our functions or activities.

3.4. Such information is usually deleted as space requires or in the normal course of business, but can be amended or deleted upon request.

3.5. All the information you give us is completely private and used solely for its intended use such as but not limited to;-

3.5.1 For verifying your identity for security purposes;

3.5.2 For marketing our services and products;

3.5.3 To send you news about new services;

3.6. The information we collect may also be used to create customer profiles based on usage or visitor history.

3.7. The visitors and residents contact information is also used to contact the visitor or resident when necessary.

3.8. Visitors and residents may opt out of receiving future mailings by clicking the unsubscribe option on the relevant email.

3.9. This information may be stored on the end-user’s servers.

3.10. AXS management and the estate may use persistent cookies and file information about user activity at this site in order to understand access and to resolve any problems, for example, in navigation thus enhancing the user experience on this application.

3.11. We will only disclose or report personal information if and when required to do so by law or any regulatory authority and to our employees and/or third parties who require such information to carry out their duties.

3.12. The information collected from you may be transferred to a third party if the business is sold, assigned or transferred, in which case we would require the buyer, assignee or transferee to treat personal information in accordance with this privacy policy.

4. CONFIDENTIALITY AND SECURITY

4.1. AXS management and the estate has implemented reasonable security measures in order to protect both personal and non-personal information from loss, misuse and unauthorised access, disclosure, alteration or destruction.

4.2. AXS management and the estate’s employees are made aware of and are accountable for compliance with our privacy policy.

5. CHANGES TO THIS PRIVACY POLICY

5.1. AXS management and the estate may amend this policy from time to time. Notification to users will be made by posting a prominent announcement on our application if changes are made in the way personal information is used.

5.2. We encourage you to review this privacy policy often to stay informed of changes that may affect you, as your continued use of the application signifies your continuing consent to be bound by this privacy policy.

5.3. All updates and/or amendments are effective immediately upon notice, which we may give by any means, such as but not limited to posting a revised version of this Privacy Policy or other notice on the application.